Withdraw Funds Back to Your Wallet
When you want to move your balance out, head to the cashier and select Withdrawal. We route payouts through the same local channels used for deposits — Touch 'n Go eWallet, Boost, GrabPay and DuitNow are all available, so the money goes directly back to the wallet you funded from. Before your first withdrawal, your account verification must be complete; once that
is done, repeat withdrawals follow a shorter path. Enter the amount in RM, confirm the destination wallet or bank, and submit. We process the request from our end and the funds move to your chosen channel.
- Go to Withdrawal in the cashier — Open the cashier, select Withdrawal, and the eligible channels for your account are shown automatically.
- Select your payout channel — Choose Touch 'n Go eWallet, Boost, GrabPay or DuitNow. The destination must match a wallet registered to your account.
- Enter the amount and submit — Type the RM amount you want to withdraw. Review the details, then submit the request through the cashier.
- Funds transferred to your wallet — Once we process the request, the amount is released to your chosen wallet or bank account. Check your eWallet app to confirm receipt.